WEBVTT 1 00:00:00.100 --> 00:00:02.170 Since the time of Gutenberg, 2 00:00:02.368 --> 00:00:05.586 it hadn't occurred such a radical change in communications. 3 00:00:05.845 --> 00:00:07.791 The real problem is that... 4 00:00:07.991 --> 00:00:10.605 ...those who were born in the digital culture, 5 00:00:10.802 --> 00:00:12.929 or that work with the digital, 6 00:00:13.119 --> 00:00:16.753 in our country are often jobless. 7 00:00:17.211 --> 00:00:19.537 Therefore, they do not consume. 8 00:00:19.783 --> 00:00:22.717 The big problem of communication and of our investors 9 00:00:22.939 --> 00:00:28.301 is that of trying to hold a dialogue with single individuals. 10 00:00:28.598 --> 00:00:31.693 Profiling and targeting have thus become essential, 11 00:00:31.896 --> 00:00:35.547 but if I have to communicate with people who are under 30, 12 00:00:35.748 --> 00:00:38.429 and I can do that by using digital tools, 13 00:00:38.598 --> 00:00:40.994 but that person has no purchasing power, 14 00:00:41.179 --> 00:00:43.693 that is not relevant, in business terms. 15 00:00:43.868 --> 00:00:46.887 We have a particular and privileged observatory, 16 00:00:47.096 --> 00:00:48.974 we are a big multinational company, 17 00:00:49.165 --> 00:00:53.273 the WPP is a big communication company, the world's leader, 18 00:00:53.480 --> 00:00:56.540 and the leader in Italy. 19 00:00:56.898 --> 00:01:01.638 We have over 1,000 clients, 20 00:01:04.454 --> 00:01:06.952 it's a very favourable observation point, 21 00:01:07.123 --> 00:01:11.273 which allows us to analyse the tendency of the business 22 00:01:11.459 --> 00:01:13.979 and of consumers. 23 00:01:14.190 --> 00:01:16.819 In the years to come, 24 00:01:17.017 --> 00:01:21.014 the digitalization process must accelerate considerably, 25 00:01:21.239 --> 00:01:25.360 because the delay in European countries is still significant. 26 00:01:25.773 --> 00:01:30.474 We still have about 51% of investments that create contrasts, 27 00:01:30.705 --> 00:01:35.150 whereas the European average is of 26-27%, if I remember well. 28 00:01:35.384 --> 00:01:40.108 We are not a young country, and this explains the digital delay. 29 00:01:40.295 --> 00:01:43.240 We first have to understand... 30 00:01:43.438 --> 00:01:46.741 ...how citizens, or consumers, have changed. 31 00:01:47.231 --> 00:01:50.027 Not only do we have a North-South problem, 32 00:01:50.223 --> 00:01:53.969 and a young-elderly problem, and men-women, 33 00:01:54.163 --> 00:01:59.390 but we are also seeing the drastic reduction of the middle class, 34 00:01:59.631 --> 00:02:01.979 who were the mainstream, 35 00:02:02.151 --> 00:02:05.347 or the reference target as consumers. 36 00:02:05.569 --> 00:02:07.956 This can change everything. 37 00:02:08.159 --> 00:02:10.762 I think that the actual problem 38 00:02:10.952 --> 00:02:14.898 is neither a business problem, nor a political problem, 39 00:02:15.101 --> 00:02:18.841 of taxes and laws, but rather a cultural problem, 40 00:02:19.013 --> 00:02:21.887 we need to help young people grow. 41 00:02:22.103 --> 00:02:27.453 If young people are not able to become citizens 42 00:02:27.649 --> 00:02:31.324 and therefore consumers, with the ability to grow, 43 00:02:31.517 --> 00:02:34.210 we will be a country with major problems. 44 00:02:34.383 --> 00:02:36.910 In this moment we are not in the position 45 00:02:37.098 --> 00:02:40.299 of making that necessary change, 46 00:02:40.532 --> 00:02:44.472 because the communication market highly depends on consumers 47 00:02:44.657 --> 00:02:47.340 and on companies, on clients. 48 00:02:47.742 --> 00:02:53.665 Our country is still driven by traditional consumer systems, 49 00:02:53.992 --> 00:02:56.018 as I said before, 50 00:02:56.199 --> 00:03:00.211 our citizens, consumers, are normally older... 51 00:03:00.438 --> 00:03:03.591 than in northern European countries, 52 00:03:03.800 --> 00:03:05.726 therefore it is much more difficult to change, 53 00:03:05.920 --> 00:03:08.847 if you want to change you need new systems. 54 00:03:09.038 --> 00:03:11.614 What surprises me, or what I'm interested in, 55 00:03:11.825 --> 00:03:15.154 is understanding how to communicate with 30 year olds 56 00:03:15.328 --> 00:03:19.824 that today do not use traditional media, like their parents did, 57 00:03:20.060 --> 00:03:25.101 and with social networks, cable TV, 58 00:03:25.282 --> 00:03:28.521 or via the Web, 59 00:03:28.742 --> 00:03:32.946 they get informed, they read, they have an entertainment product, 60 00:03:33.546 --> 00:03:39.517 and they are not systematically intercepted by big brands, 61 00:03:41.727 --> 00:03:45.860 which keep on talking to their audience in 30 seconds, 62 00:03:46.063 --> 00:03:50.104 with over-50, over-60 people. 63 00:03:51.119 --> 00:03:54.338 I believe that maybe it is right to try to understand 64 00:03:54.523 --> 00:03:57.281 how young people can intervene 65 00:03:57.465 --> 00:04:00.709 and participate in the daily life of the country, 66 00:04:00.941 --> 00:04:04.410 they should not just sit around and complain. 67 00:04:04.588 --> 00:04:07.180 The country does not offer great opportunities, 68 00:04:07.381 --> 00:04:09.877 maybe we need more flexibility. 69 00:04:10.063 --> 00:04:13.117 It is very hard for a young person nowadays, 70 00:04:13.293 --> 00:04:16.218 who through the Web, with music, cinema, 71 00:04:16.434 --> 00:04:18.992 can learn about international situations, 72 00:04:19.205 --> 00:04:23.764 having broader geographical and psychological borders 73 00:04:23.946 --> 00:04:26.831 than their parents, 74 00:04:27.137 --> 00:04:30.444 and at the same time they have to deal with local situations, 75 00:04:30.611 --> 00:04:33.499 which are very constricted and narrow. 76 00:04:33.673 --> 00:04:36.611 Perhaps flexibility could help them do things 77 00:04:36.797 --> 00:04:40.095 that suit the territory where they live, 78 00:04:40.268 --> 00:04:44.134 otherwise they must have the ability to move, to travel. 79 00:04:44.389 --> 00:04:48.153 It is useless to keep on training engineers 80 00:04:48.587 --> 00:04:51.473 in an area like southern Italy, 81 00:04:51.678 --> 00:04:55.432 which cannot hire engineers, there are no jobs for engineers. 82 00:04:55.653 --> 00:04:59.248 If I were young, I would ask myself: 83 00:04:59.448 --> 00:05:02.654 if I want to stay here, what types of jobs are available in the area? 84 00:05:02.809 --> 00:05:05.383 To study something that suits the area. 85 00:05:05.558 --> 00:05:08.619 But if I want to do a certain job at all costs, I must realise 86 00:05:08.878 --> 00:05:12.122 that my professional life will be far away from this country.