WEBVTT 1 00:00:00.200 --> 00:00:03.223 The ability to have positive relationships, 2 00:00:03.450 --> 00:00:05.325 to build consensus, 3 00:00:05.540 --> 00:00:08.412 to gather solutions and people, 4 00:00:08.633 --> 00:00:13.899 it is not a goal you can set and then try to achieve, 5 00:00:15.937 --> 00:00:19.239 it is a character trait, 6 00:00:19.428 --> 00:00:22.868 and if you have it you will enjoy doing that. 7 00:00:23.047 --> 00:00:25.381 You are absorbed by what you are doing, 8 00:00:25.551 --> 00:00:27.837 you will not even think about it. 9 00:00:28.062 --> 00:00:30.387 You do it because it is nice, you enjoy doing it, 10 00:00:30.580 --> 00:00:33.846 you feel joy and enthusiasm for what you are doing, 11 00:00:34.047 --> 00:00:38.717 you receive a professional recognition, with success, 12 00:00:38.944 --> 00:00:42.903 with satisfied clients and happy colleagues, 13 00:00:43.087 --> 00:00:45.982 or motivated people around you, 14 00:00:46.175 --> 00:00:50.355 you keep on perfecting your style, your attitude, 15 00:00:50.748 --> 00:00:53.349 your behaviour. 16 00:00:53.886 --> 00:00:57.666 Therefore, for me it is not a goal you set 17 00:00:59.258 --> 00:01:03.484 and then you make plan A and plan B, plan C, 18 00:01:03.685 --> 00:01:06.272 competence A, B or C. 19 00:01:06.485 --> 00:01:10.149 You throw yourself into it and you build it by doing things. 20 00:01:10.468 --> 00:01:13.750 The main quality is to really believe in yourself, 21 00:01:14.219 --> 00:01:16.889 in what you do, 22 00:01:17.097 --> 00:01:20.268 to be convinced that you are ready to conquer the world, 23 00:01:20.451 --> 00:01:22.801 that nobody can stop you, 24 00:01:22.983 --> 00:01:27.091 that you have a strong motivation, almost a positive rage, I'd say. 25 00:01:28.656 --> 00:01:31.275 In my personal case, 26 00:01:33.757 --> 00:01:38.416 a missed opportunity has had a considerable weight on my life. 27 00:01:39.416 --> 00:01:43.443 An investment bank hired me in Amsterdam, 28 00:01:43.861 --> 00:01:46.002 I was a financial analyst, 29 00:01:46.215 --> 00:01:49.944 I was doing my job well, I had no plans of going back to Italy. 30 00:01:50.131 --> 00:01:53.688 Then I received one of those offers that are difficult to refuse: 31 00:01:53.875 --> 00:01:57.763 an Italian bank, the Banca Popolare di Luino e di Varese, 32 00:01:58.661 --> 00:02:01.511 whose main office was in Milan, in Piazza Cadorna, 33 00:02:01.733 --> 00:02:04.640 appointed me head of the studies office, 34 00:02:04.809 --> 00:02:08.945 I had a permanent manager contract in a bank, 35 00:02:09.193 --> 00:02:13.261 basically the dream of 90% Italians. 36 00:02:13.524 --> 00:02:16.223 5 days after I quit, 37 00:02:16.876 --> 00:02:21.075 because my instinct was telling me 38 00:02:21.508 --> 00:02:24.634 that I would not learn anything there. 39 00:02:25.000 --> 00:02:28.601 A certain Alfredo Ambrosetti, I didn't even know who he was, 40 00:02:29.398 --> 00:02:33.748 he contacted me, he was in charge, for Barilla, 41 00:02:34.006 --> 00:02:37.980 of internationalization strategies, he was in its board of directors, 42 00:02:38.323 --> 00:02:42.793 and in Amsterdam I was in charge of the European food department, 43 00:02:42.828 --> 00:02:45.327 I was offering him a concrete solution. 44 00:02:45.490 --> 00:02:48.129 He told me something that I still remember, 45 00:02:48.311 --> 00:02:51.200 he said: "If you stay in the field of finance, 46 00:02:51.370 --> 00:02:53.818 you'll become the greatest technician in the world, 47 00:02:54.029 --> 00:02:56.733 but I'll teach you how to manage the entire comb, 48 00:02:56.913 --> 00:02:59.693 not just one tooth.” 49 00:02:59.931 --> 00:03:02.641 He was a fascinating man and he convinced me, 50 00:03:02.816 --> 00:03:05.661 so I ripped up a permanent contract 51 00:03:05.824 --> 00:03:10.258 to sign one with VAT registration number, with no certainties at all. 52 00:03:10.445 --> 00:03:14.829 I had to fight against my father, but I eventually did that. 53 00:03:15.784 --> 00:03:20.841 It was partly due to instinct, partly to motivation, 54 00:03:21.173 --> 00:03:24.702 or to the belief that I was doing the right thing. 55 00:03:24.890 --> 00:03:27.974 Life then develops and stabilizes, 56 00:03:28.174 --> 00:03:31.294 and you start making a daily fine-tuning. 57 00:03:31.476 --> 00:03:35.832 Believing in yourself, having a strong and deep motivation, 58 00:03:36.520 --> 00:03:41.266 having a sense of duty and of commitment in what you do, 59 00:03:41.401 --> 00:03:45.211 not doing things with superficiality, going deep, 60 00:03:45.876 --> 00:03:48.177 building contents, 61 00:03:49.160 --> 00:03:53.042 developing well and deeply the context elements: 62 00:03:54.482 --> 00:03:58.531 these are distinctive and useful characteristics. 63 00:03:59.827 --> 00:04:02.874 Being good at relationships, 64 00:04:03.086 --> 00:04:05.921 being able to build and maintain positive relationships 65 00:04:06.134 --> 00:04:09.462 with people and between people, it is essential, 66 00:04:09.644 --> 00:04:12.270 especially in relationship economics, 67 00:04:12.468 --> 00:04:16.506 where being able to connect points is a characteristic of success, 68 00:04:16.976 --> 00:04:20.049 they obviously are important abilities, 69 00:04:20.614 --> 00:04:23.740 and you build them with passion, too, 70 00:04:24.008 --> 00:04:26.273 because you enjoy that.